Terms and Conditions

These terms and conditions shall apply to and are incorporated in any quotation and shall be deemed to apply. These terms and conditions shall apply to and are incorporated in any quotation and shall be deemed to apply

unless expressly modified or excluded in writing by The Turf Laying Experts (hereby known as the

Contractor).

You must ensure that the details provided by you are complete and accurate before committing yourself to

the contract.

1. Bookings and Confirmation

1.1 You must provide us with a detailed description of your garden, including size, at the time of booking. The

contractor reserves the right to amend any given quotes and charge for extra work if inaccurate information is

given.

1.2 You will be allocated a time slot for the performance of your service. The contractor is not responsible for

lateness due to the following unforeseen circumstances: bad traffic, unexpected weather conditions, force

majeure events or similar.

2. Quotation

2.1 The contractor bases the quotation on information and pictures provided by you and reserves the right to

amend price estimations and order confirmations where necessary.

2.2 The quotation is valid for a period of thirty days from the date shown in the quotation and thereafter

lapses automatically.

2.3 The Contractor reserves the right to increase the contract should the date for completion of the contract

become impossible to attain for reasons wholly or partly beyond their control.

2.4 The quotation is based on conditions known at the time to the contactor. The client will pay any extra

works, or costs due to unknown difficulties or changes, which are not within the estimate.

2.5 Acceptance of the estimate involves acceptance of these terms and conditions and will lead to a binding

contract between the parties. It should be noted that any attempted or any actual cancellation thereof by the

Client may involve the Client in a claim for recovery by the Contractor of any loss or expense incurred as a

result, including a claim for loss of profit.

3. Rescheduling and cancellation of appointments

3.1 Should the client have to cancel the work later than 48 hours prior to work commencing, the contractor

can charge for any loss of profit.

3.2 Should the client decide to cancel upon the arrival of our team on the day, the client will be charged a

cancellation fee of £100.

3.3 Any rescheduling will be when the contractor can carry out the work.

3.4 The contractor reserves the right to stop the work or reschedule the booking due to bad weather

conditions which are not allowing them to perform the required service.

3.5 The contractor reserves the right to refuse, cease or stop the service process at any time if our staff are

abused or threatened in any way.

4. Scope of Work

4.1 The Contractor shall carry out and complete the work described in the quotation in a professional and

workmanlike manner. They shall have no obligation to execute any further work unless agreed in writing

between the parties of the contract. Any further work asked for will be charged for on the day.

5. Variations

5.1 Variations to the works as specified in the quotation will only be undertaken when agreed between the

Contractor and the Client and upon instructions given in writing by the Client to the Contractor. Oral

instructions will not be accepted. It should be noted that site personnel have no authority to alter the contract

in any way. The price of any additional work will be based upon costs prevailing at the date of the instruction.

6. Payment

6.1 The client accepts that they will pay to the contractor the contract sum in full.

6.2 The client agrees to pay the sum in full to the installers on site once work has been completed.

6.3 The contractor has the right to add any additional fees to the final sum if other works have to be

postponed if client does not pay on time.

6.4 By paying the due sum the client is agreeing they are happy with the product and service and all aftercare

becomes the responsibility of the client.

6.5 For estimates over £2000.00 the contractor requires a non-refundable 50% deposit to secure the work and

cover the cost of any loss that may incur due to client cancelation.

7. The Site

7.1 The client warrants that the site is free from flooding, rock, tree stumps not specified to be removed, mine

workings, covered wells or other cavities, running sand, service pipes and cables, sewage or land drains,

foundations or other hazards or obstructions which are not discoverable upon visual inspection of the surface

of the site or made known in writing to the Contractor prior to the submission date of the quotation. The

Contractor shall be entitled to make a reasonable charge for all additional work necessary resulting from the

discovery of such hazards.

7.2 Timely possession of the site and proper and adequate access to it must be made available by the Client to

the Contractor to enable the work to be carried out in a regular and economic manner.

7.3 The client shall be responsible for ensuring the safety of their children, family members, pets, animals and

visitors at all times whilst work is being carried out on their premises.

7.4 The Contractor shall be free from any liabilities, structural or accidental, when using machinery, except for

accidents caused by improper use.

7.5 The contractor reserves the right to cancel bookings where the wellbeing or health of our teams comes

under threat.

8. Delay or Disruption

8.1 The Contractor undertakes to use all reasonable endeavours to complete the work within a reasonable

time or by a specified date if agreed. Under no circumstance shall the Contractor incur any liability to the

Client for any untimely performance or delays arising from force majeure, adverse weather conditions or

events beyond his reasonable control.

9. Materials on Site

9.1. Materials delivered to site become the responsibility of the Client and the Contractor accepts no loss,

damage or expense after delivery of the materials to site for any reason.

9.2 All materials brought to site which prove to be in excess to the Contractor’s requirements shall remain the

property of and shall be removable by the Contractor who shall have the right to enter the site for that

purpose.

9.3 The contractor shall not be liable for any loss or theft of materials from site. Any additional materials

required following damage, loss or theft shall be at the Client’s expense.

10. Maintenance

10.1 The contractor shall supply aftercare advice but does not offer aftercare services.

10.2 The responsibility for the proper maintenance of the site passes to the Client upon completion of the

work and payment.

11. Warranties

11.1 The Contractor guarantees that all materials are inspected before use and are healthy for use.

Responsibility cannot be accepted for loss or damage after installing since subsequent site conditions are

beyond the Contractor’s control.

11.2 The Contractor guarantees that all materials conform with current regulations. The Contractor cannot

therefore take responsibility for weed growth should it appear.

12. Law

12.1 This contract shall be regarded as an English contract and shall be construed and the rights of the parties

and all matters arising hereunder determined in all aspects according to the Law of England and Wales.